Mb18 believes that gambling should be a fun and controlled entertainment activity. We provide a variety of tools and support to help every member play responsibly, set healthy limits, and seek help when needed.
MB18'S COMMITMENT
Every feature we build is to ensure that gaming at mb18 remains enjoyable, in control, and does not disrupt your daily life.
Set a deposit limit based on your own financial capacity directly from mb18 account settings. This limit takes effect immediately and can be lowered at any time. Increasing the limit requires a 24-hour waiting period as a precautionary measure.
Mb18 allows you to set a daily playing time limit. Once the limit is reached, the system will automatically remind you and end the session so you don't unknowingly overstay.
Choose a break period from 24 hours up to 6 weeks. During the self-break period, your account will be fully locked — including login, deposits, and wagering — giving you space to breathe and reconsider.
For members who need a longer break, mb18 offers self-exclusion periods of 6 months, 1 year, or permanent. We also work with nationally recognised exclusion database systems.
Review your wagering records, deposit history, and gaming patterns at any time through the mb18 account dashboard. This full transparency helps you actively and consciously monitor your playing habits.
The mb18 responsible gaming support team operates around the clock. If you or a loved one needs help, reach us via in-app live chat and we will respond within minutes.
Responsible gaming means you choose to play as a form of entertainment — not as a way to solve financial problems, relieve stress, or earn a steady income. At mb18, we believe every member deserves a safe, enjoyable gaming experience that does not burden their daily life.
Gambling carries real risks. Game outcomes are random and cannot be predicted. No strategy or system can guarantee consistent wins. It is therefore important that every member fully understands that money used for gambling must be discretionary funds — not money set aside for bills, rent, or basic household needs.
Mb18 implements a range of policies and tools specifically designed to help you stay in control. We take this responsibility seriously because our members' well-being is our top priority, far above any business interest.
MB18 Core Principles: Gambling is entertainment, not a source of income. Play within your means, set clear limits, and stop when it is no longer enjoyable.
Playing responsibly doesn't mean you can't have fun — on the contrary, it ensures your gaming experience stays positive and doesn't negatively impact your life. Here are the practical guidelines we recommend for all mb18 members:
Always Remember: Wins are a bonus, not a guarantee. Enjoy the gaming experience itself and treat every ringgit spent as an entertainment cost — just like going to the movies or dining out.
Mb18 provides a range of self-control tools accessible directly from your account settings page. All tools are free, easy to use, and take effect immediately upon activation.
Set a maximum deposit amount for a daily, weekly, or monthly period based on your financial capacity.
Cap the maximum amount you can lose within a set period. Once the limit is reached, further wagering is temporarily not permitted.
Set a maximum duration for each gaming session. Reminders are displayed before the time limit is reached.
Temporarily lock your account — from 24 hours up to 6 weeks — whenever you feel you need a break from the platform.
Permanent or long-term exclusion option for members who need more serious and comprehensive support.
Receive automatic notifications when you are approaching a limit you have set in your account settings.
Gambling problems rarely appear out of nowhere — they typically develop gradually and can be difficult to detect on your own. Recognise these early signs so that you or someone you care about can seek help sooner before the situation becomes more serious:
| Warning Signs | Explanation |
|---|---|
| Chasing Losses | Continuing to play to win back money already lost, even as the situation worsens. |
| Lying About Gambling | Hiding gambling activity or the amount of money spent from family and friends. |
| Borrowing Money to Gamble | Borrowing money from others, pawning assets, or using credit to fund gambling. |
| Neglecting Responsibilities | Neglecting work, family, household bills, or basic needs in order to continue gambling. |
| Unable to Stop | Has tried to stop or reduce gambling but was unsuccessful despite strong intentions. |
| Gambling as an Escape | Using gambling as a way to escape problems, anxiety, or feelings of stress. |
| Significant Mood Changes | Feeling restless, irritable, or unsettled when unable to gamble or forced to stop. |
If You Identify These Signs: Contact the mb18 support team immediately via live chat. We will help you activate the appropriate control tools and connect you with trusted professional support resources.
Activating self-control tools at mb18 is simple and can be done in just a few steps. Here is a quick guide to follow:
Access your account through the downloaded mb18 app or via the mb18.app website using your username and password.
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming Controls" from the dropdown menu.
Choose from the available tools: deposit limit, loss limit, session time limit, temporary self-break, or full self-exclusion.
Enter the desired limit value or break duration. Review your settings and click "Confirm". Limits that reduce an existing limit will take effect immediately.
Mb18 will send a confirmation email to your registered address as a record of your settings change. Keep this email for your future reference.
Need Help? If you have difficulty activating self-control tools or need further guidance, the mb18 support team is available 24 hours a day, 7 days a week via in-app live chat.
Mb18 has a strict policy regarding member age. mb18 services are restricted to individuals aged 21 and above only. We enforce rigorous age verification during the account registration process through comprehensive KYC procedures.
If you find that any underage individual is using an mb18 account — whether your own account or one registered by someone who is still underage — please report it immediately to the mb18 support team. We will take immediate action, including closing the account with no refund.
We also encourage parents and guardians to use parental control software on shared devices to prevent children and teenagers from accessing online gambling sites. mb18 fully supports all child protection initiatives against any form of gambling.
MB18 Age Limit Policy: All mb18 members must be 21 years of age or older. Any account found to belong to an underage individual will be closed immediately and all funds will be forfeited in accordance with our policy.
Select the statement that best describes your recent playing habits:
If you answered "yes" to any of the statements above, we encourage you to speak with the mb18 support team.
MB18's Commitment
Mb18 is a platform that prioritises member well-being. We will not contact members who are under self-exclusion for promotional or marketing purposes.
Register an mb18 account and enjoy a gaming experience that is fun, safe, and fully in your control. Our self-control tools are ready and waiting for you.